3123 Nutrisystem Consumer Reviews and Complaints
For starters, both options come with many of the same delicious food choices, but it comes down to how much freedom you want to have when choosing the foods that you eat. We will be sure to pass this compliment onto Allison. The most important thing for me is that it is working. Is this good for someone who wants to lose more than pounds? Are the ingredients identified on the package? Both Lean Cuisine and Nutrisystem provide prepackaged meals that complement a well-balanced diet and weight-loss program.
BODY FOR LIFE
Next time I go veggie 4 out of 5 stars. I tried Nutri System almost two years ago and lost 22 pounds pretty quickly. If I need it again, I'll try the vegetarian meals as I hear they're just as tasty and easy to prepare as the Basic Plan. I gave the Basic Plan 4 stars because one shipment of food I received was missing two snack bars. Be sure to count your food when you get it to ensure everything is there. Easy As Pie 5 out of 5 stars.
I just started Nutrisystem about a week ago and I absolutely love it! I am a very picky eater, so I thought the food was going to be questionable, but it is surprisingly good. I really like that I don't need to count calories or spend a lot of time preparing meals.
I have been pretty good about completing the daily logs online exercise, meals, water, etc. They help me keep on track. One of the things I think is absolutely great about Nutrisystem is the literature they provide with your 1st order. I received a restaurant guide used it twice already and a menu book that includes approved foods you can use to supplement your menu at the grocery store. I am doing the 5 day flex plan, but am contemplating upgrading to the full 7-day program as it really is a no brainer and I am concerned about having the liberty to choose my own meals on the weekends that has proven to be very dangerous!
The program is really simple to follow and my carb, sugar and salt cravings are gone. Today my wife came home with a cookie for my son she bought at Starbucks. It looked so good, so I decided to have the NS chocolate chip cookie for my dessert and it was very satisfying. I love this program! I have been on Nutrisystem for 6 months and I have lost just over 35 lbs. I also joined a local gym and have a personal trainer which of course helps.
My goal is to look as good as the day I graduated from High School when I go to my 50th class reunion in By the way, I already think I look better than the day I graduated! I know, wishful thinking, right? I've been on it for over a year and only lost 45 pounds. My support group keeps telling me to stick with it longer, claiming that if you stick with the plan you will lose all the weight you want.
I've read on the NS support forums that 45 pounds is great, but I had hoped that I woul dhave lost pounds by now. Maybe I'll need to start excercising afterall. When I started the program I did not know if I would stick with it. Diets can be hard to stick with sometimes.
However, the Nutrisystem plan is not hard to stick with. The plan is laid out so simply that anyone can follow it. The Nutrisystem plan comes with a money back guarantee. If a person joins the program and does not like it he can receive his money back. The plan is so easy to follow. I have lost 22 pounds on the program while eating things like chocolate cake. Unlike Medifast, the food is delicious. If you are thinking of trying the plan but are afraid that you will not like the food please stop worrying.
The Nutrisystem plan comes with a great menu with foods on the menu that are very delicious. I have lost 32 pounds and finally feel like I may make my goal of losing I wasn't thrilled with the food when I started, but now that I can choose the foods that I really like it is much better.
I love the pizzas loaded with red pepper or onions and pineapple. We've had out of town company and been to many family gatherings, where I used to overeat. I find that when I have my own food that I like and because I am rarely hunger now, that the temptation to cheat is just not there. I also love most of the desserts, but who doesn't: Five years ago I lost 62 lbs on NS, but over the years I gained back 38 lbs. Now I am back on the system and intend to stay until I reach my goal weight.
My co-worker is using Jenny Craig but it was just to cost prohibitive for me. I've tried her meals and honestly didn't think they were as tasty as Nutrisystems are. Just 65 Pounds Left To Go 4 out of 5 stars. I am on my 10th day on Nutrisystem and I absolutely love it! The food is great and a lot better tasting than Jenny Craig.
I have lost 8 pounds so far and am really excited. I have 65 more to go to reach my goal weight. The website is full of good information and tons of motivation which I need and love!! Anyone can do this diet. At 32 years old, I had surpassed pounds and went on a diet with Slimfast Shakes and low fat dinners that I made. I was single at the time and had the time to prepare my own meals and exercise vigorously for about an hour 5 days a week. Needless to say, I did lose 40 lbs in 3 months, but it was hard work and I was always hungry.
I'm now 40 years old now and after several failed starts I decided to give Nutrisystem a go. Being married with 2 children, my time is much more limited now. Nutrisystem is perfect for this reason as I don't have to count calories — it's all done online for me. The meals are reasonably good and you can pretty much choose the meals you want. The first month I went with the default menu and selected the meals I liked best for the second and third month.
I'm following the menu strictly and my caloric intake is around calories a day. All in all, I have been on the diet for 42 days and I have lost 23 lbs and 3 inches off my waist! This program is well worth it! I needed to go on a diet.
I had gained 25 pounds over the last year and I could not fit into any of my clothes. I did not want to go buy a whole new wardrobe when I already had a perfectly good one. With Nutrisystem I have access to a website that allows me to track my weight loss progress. I enjoy logging onto the website and seeing how far I have come.
I also get support from the website. I enjoy almost all of the foods Nutrisystem has to offer. They all taste pretty good. The best part of Nutrisystem is that I have lost weight with a program that is extremely easy to follow. I liked many aspects of the diet; however, I thought the food portions were too small. Maybe I'm too used to supersizing everything?
The Nutrisystem plan does work though. When I was using the plan I lost about fifteen pounds. The plan was also very easy to follow. I did not have to weigh out food. I did not have to count calories. I did not have to figure out which foods to eat to lose weight. I just had to follow the instructions that came with the plan and eat the food that the plan provided me with. When I joined the Nutrisystem plan I also received 24 hour access to the Nutrisystem web site where I could chat with someone for support daily if I needed to.
Haven't used it, but its nice to know its there for me. The food was just as tasty as pre-cooked frozen meals you buy in the grocery store. I enjoyed many of the foods that Nutrisystem offers.
The desserts and snacks were delicious. The dinners are done very nicely with foods that are very tasteful and full of flavor. The breakfasts were good I especially liked the pancakes. The lunches were also good.
The thing I did not like about Nutrisystem was that the portions of foods they provided were too small. The program is extremely easy to use. Any man can join the program and expect to lose weight easily. I joined the plan and Nutrisystem sent me dieting tools, instructions on how to use the plan and great tasting foods.
I also have access to Nutrisystems website. The website includes chat rooms, blogs, and group discussions about dieting. The website is a great place for me to go to receive support. I have not felt this energetic in awhile. I now have the energy to get through the day without feeling so tired. I even have enough energy to work out. Without the Nutrisystem plan I would still be overweight, unhealthy and unhappy.
Without Nutrisystem I would still be eating unhealthy and gaining weight instead of losing weight. I joined Nutrisystem two and a half months ago. When I first started the program it was an adjustment I had to get used to.
I was used to overeating all of the time. With Nutrisystem the food portions are designed to be just right so a person gets the nutrition he needs and still loses weight. I had to get used to eating the right sized portion instead of overeating. Once I adjusted to eating differently the plan started to really work. The plan is easy to follow and comes with instructions on how to do so. I am losing weight easily. I am feeling healthier every day.
I am enjoying the foods I am eating, and I am enjoying the compliments I am receiving on my weight loss. I joined the Nutrisystem plan because I knew I was headed in the wrong direction with my body weight. I decided to start going to a gym. However, I did not know how to start eating right.
I pick the food I want to eat from the menu that Nutrisystem provides. Nutrisystem also shows me how to plan what to eat for the day. The foods are really good.
I love some of them, like most of them and only disliked one or two items out of the whole menu. One of my favorite foods from Nutrisystem is their Mexican style tortilla soup, it's great. As far as diets go Nutrisystem is a great plan. When I was on the Nutrisystem plan it worked for me. I lost weight, learned to eat healthier and felt great.
Nutrisystem is also extremely easy to follow. The plan comes with easy to follow instructions on how to use the program to work for you. When I was on the plan my wife and children would eat their food while I ate my Nutrisystem food. Her food was hard to resist; however, I stuck to the Nutrisystem plan because their food also tastes good. I ate good food every day. Foods such as blueberry pancakes, blueberry muffins, honey mustard pretzel sticks, beef stew and broiled beef patties.
Nutrisystem truly does go to great lengths to help make losing weight easy. I wanted to lose 20 pounds, but ended up shaving off 30 pounds thanks to Nutrisystem. Nutrisystem is the best diet plan I have ever tried. I have tried to diet a few other times in my life but I could not stick to the diet. With Nutrisystem I do not have to learn recipes. I do not have to learn to eat better foods. I do not have to count calories.
I do not have to weigh food. With Nutrisystem all I have to do is follow the instructions and eat the foods Nutrisystem supplies. When I joined Nutrisystem I was afraid the food would taste terrible as I had read a review online saying so.
Of course there are a few foods that do not suit my taste such as the eggs frittata; however, most of the foods are delicious. For breakfast I can eat pancakes, blueberry pancakes, cinnamon buns or oatmeal. There are many other breakfast foods to choose from also. For lunch I can eat hearty minestrone soup or choose from many other menu items. Nutrisystem also offers great dinners, snacks and desserts. Following the Nutrisystem plan is easy and I am seeing results. I wish the weight melted off easier, but it took a while putting it on and so I expect it'll take time getting it off too.
I had tried losing weight on my own a few times but it was too hard to count calories and weigh out all of my food what a time sucker! I always got discouraged about losing the weight. With Nutrisystem I have not became discouraged because Nutrisystem makes the plan so simple to follow.
While it's not fresh food the meals are frozen , it still just as great tasting. Speaking frankly, I was really afraid that I would hate the Nutrisystem food. I gave the food a try thinking it would taste like cardboard. However, I was completely wrong, the Nutrisystem food is delicious. Breakfast, lunch, dinner, dessert and all my snacks provided by Nutrisystem are tasty.
My wife loves me being on the Nutrisystem diet too. She is very impressed with the progress I have made losing weight. She just makes dinner for the family and I eat my Nutrisystem meal. Nutrisystem is a great diet plan that I personally think can help anyone lose weight.
Let's be honest here, does any man like to cook? Not only do I not like to cook, I just don't have the time to cook. That's why Nutrisystem really appealed to me when my doctor recommended it. I am a busy man who works 80 hours a week. I ended up moving, and canceled my card. Two months after that they tried charging my credit card and claim they shipped product, which I didn't order.
I never received product because I had moved. Very poor customer service! They try and snag you in and force you to keep buying, even if you don't like the product and even if you are allergic to it! I have told a lot of people about this horrifying experience and they are all appalled and said there are much better programs out there! We are sorry to hear that you are unable to eat our food and we apologize for the poor service you've received.
We will be looking into this and reaching out soon. I have spoken with Chanta in her role as counselor. I was impressed with the interest and patience she posses. I am now able to form a more comprehensive plan moving forward with my required personal participation with the Nutrisystem to reach my weight loss goal. I am enthusiastically encouraged with my decision to take on this venture for my future. We are so happy to hear that Chanta was able to help you gain a better understanding of the program!
For more information about reviews on ConsumerAffairs. My NuMi bottle issue was already taken care of. He therefore missed the window to order the bottle in time for the 2nd month shipment. We would like to have it delivered with the order that is coming up for the 3rd month - we get auto delivery, so it is already set up.
We are happy to hear that your water bottle issue has been handled but are sad to hear that your husband is still having issues. We will be assigning this to a member of the Consumer Experience Team who will be reaching out soon. I am very disappointed with the food. Most of it tastes the same to me and actually upsets my stomach. I did not realize I only had two weeks to cancel and much of that was mostly drinks. Then you keep trying different food thinking something will be edible.
I know there is plenty of fine print in contracts that should be read. I do not recall being verbally told about these conditions. This was a lesson that left a very bad taste in my mouth. We are sorry that the foods upset your stomach and that you were unaware of the auto-delivery nature of the program. Not clear when I ordered that it would be on automatic order. Food is not good, not good instructions, dinners were bland. Too many entrees with spicy tomato sauce and cheese, dinners are bland.
Shakes made me sick. Emails were only to sell more. Thank you for writing this review. We are sad to hear the foods were not to your liking and that the deliveries would be automatic.
We will be looking into your account and reaching out soon. This is a follow-up to the review I posted on September 5. Soon after I posted my first review, a rep from Nutrisystem contacted me via email. The email was courteous, professional, and apologetic for the experience I had. The rep went on to offer replacement of the damaged food items I had received and encouraged me to give their company another try.
In light of this swift response and their sincere desire to ensure that I was happy with their product and service, I am revising my review. I accepted a ready-made menu that containing some items that I did not enjoy. In the future, I will make a point to select food items that I now know to be more to my liking than others.
I am very pleased and heartened by Nutrisystem's timely reply and concern for my purchase. They deserve a second chance. I ordered my month's supply of diet food from Nutrisystem with high hopes. When the food shipment arrived, most of the frozen breakfast items were broken into small bits; when I opened the packages, the bits fell out. Then I tried the frozen lunches. Since I take these to work, the only heating option is microwave.
Anything with bread or chicken comes out chewy, gooey, and icy cold in the center. It actually made me gag and lose my appetite, which wasn't the diet plan I expected. I am very careful when reading agreements, and for this item to be overlooked was no easy feat.
Fineprint at the end will do that to you. To add insult to injury, the obnoxious customer service person on the phone refused to accept my cancellation until she badgered me with questions and hard sell tactics in a desperate attempt to keep me buying their awful food.
Overall, this was a horrible experience. I will never use or recommend Nutrisystem again. We are so sorry to hear about your poor experience with the delivery of your foods, the food itself, and the representative you dealt with.
We will be taking a peek at your account and reaching out soon. Was not satisfied with the taste of most of the foods, had to throw it away and buy something else, and most of the desserts had an ok flavor, And a lot of meals with cheese. I was not happy with that. My first order included items I didn't order and one that I'm allergic to its ingredients. I was told by one person the items were probably substitutions and when ready they would be replaced.
When I called the customer service lady was very rude, basically stated I was lying and wouldn't allow me to speak to a supervisor. I'm very disappointed with the service I receive so I will take my business to a place that has better customer service. Went thru a few months of products.
Following it closely and exercised Sent email to customer support and I was told to think of it as not wasted but I received nutritional food with fiber Now I know why it only got one star. Weight loss system worksstale product and no one to answer to except counselors with no control. I emailed three correspondences to FIVE different departments only to receive a notice that they don't reply to emails because they were too busy.
I also included to them pictures of the moldy carrot cake, along with the packaging that states the date is still okay. The oatmeal is so stale it sticks to the side of the package and had to pour hot water in the bag to get the product out.
Chocolate covered pretzels are stale. We did call and the rep was very nice and stated that she couldn't do anything except replace our stale food. How many packages were bad? I honestly didn't count how many items I threw awayat their prices ANY wasted product is too many! Doesn't anyone there want to see a photo of the stale food?
Does anyone there care? VERY poor about keeping the customer happy, however, are not timid about selling you the program. Shame on you, Nutrisystem. We are sorry to hear about the spoiled and stale items you received. We will be reviewing your account and reaching out soon.
I am not sure why in today's time of electronics that it takes so long to get the information. We are sorry to hear that it took you so long to receive the information you needed for the program. We will be reaching out shortly.
Pleased with the conversation with my counselor. I feel I have a better handle on what I should be doing. I am looking forward to losing the weight I have set my goal for. Thank you very much for your help. We are happy to hear that you feel like you understand the program better after speaking with one of our counselors. Please let us know if there is anything else we can do to help! I wrote in with a few complaints about some of the food I received; some broken food, bags not sealed and crushed muffins.
Allison was very helpful and courteous and was able to change my mood. Thank you Allison for being pleasant and helpful. Thank you for the kind words! We will be sure to pass this compliment onto Allison. Keep up the excellent work on the program, Chris! I didn't know this when I originally call to cancel my account. Not that I like it, I understand that it was to be paid now. I was on hold for several minutes and when he finally came back he proceeded to tell me that his supervisor was at lunch and would called me back when she returned, "Oh and by the way here's your confirmation for your cancellation".
At that time I received an email from my PayPal account, advising me that I just made a payment to Nutrisystem. The man had the nerve to charge my account while he had me on hold. I have called every day, each rep has told me what he did was ok.
This is so sad, that he could do this behind my back and it be ok. My call is being reviewed now sure it is but, we all know how this is going to end. I will continue to call each day until I get a callback. He knew what he was doing was wrong, why else would he have to sneak and charge me. I want an apology and someone to tell me what he did was wrong! If I were Marie Osmond, I wouldn't want to be known as a spokesperson for a company that has such bad reviews. BBB alone has 99 bad reviews and I am getting ready to add another.
I guess that wasn't necessary to be said. We are sad to hear about the way you were treated when calling. This is NOT okay. After the 3rd call to NutriSystem about a late order, Beth finally came online and made a return customer — yet again — out of me. We are so happy to hear that Beth was able to straighten things out for you. We wish you continued success on and off the program. Rachel was very helpful in helping me to better understand my needs while on the plan and I am very thankful for her professionalism.
So far I am enjoying being on Nutrisystem. All of the food does taste very good. The only negative thing is that when I first order they did not tell me that there was so much chocolate in the turbo box. I specifically requested no chocolate. Maybe training is advisable for people helping people to order food. Thank you very much. We are so happy that Rachel was able to help you get started on the program. We are sorry that you received so much chocolate after requesting no chocolate.
We will be sure to pass this along for coaching. Best wishes as you continue on the program. I have been overcharged. Counselors at Nutrisystem keep telling me the issue has been addressed but I do not receive a refund.
This is very upsetting and seems to me to be a bit fraudulent. Please refund my money! We are sorry to hear the NuMi promotion fell off after placing the order. I have been on the Women's Uniquely Yours Program for 13 months, and have lost over 90 pounds. The frozen food is amazing, and I was never hungry or felt deprived. The delicious snacks and double chocolate muffins have kept me satisfied and I never felt deprived.
Thank you for the kind words and keep up the awesome work! Canadian turkey bacon egg and cheese muffin missing cheese - Thank you for the response. I did not to think to take a picture of the back with the information. If this occurs on the next I will. The cheese was missing on two of the sandwiches out of four on this order.
I was trying to explain to the last counselor that I spoke to what was happening to me with eating the food and that it was making me sick. This is not in regards to Kim in returns. Kim was helpful and very nice to me. Anyway, the last counselor I spoke to was so rude and talked over me and would not let me finish my sentence. It's really upsetting that I did not write her name down.
It would be the counselor that I spoke to before I spoke to Kim. We are so sorry that you had such a poor experience. We will definitely be looking into this and reaching out soon.
I had a question about my food. Chat with your counselor. Very helpful but our chat was interrupted. I need to know how to continue after the first week. I am still confused on how to continue after the first week. Thank you for reaching out. We will be assigning this to a member of the Consumer Experience team to reach out and assist you.
The quality of food was pretty good with several options to choose from. Unfortunately when they were out of stock they substituted other food! Changing your plan such as delivery frequency was very difficult and why I left. Thank you for the feedback. We are sorry that you left for those reason. We will be reaching out to get further information. Have a good one! Over the last several months, I have tried over and over to resolve an ongoing problem with order fulfillment.
Customer service refused to help and refused my repeated requests to escalate the issue and finally Nutrisystem decided to dump me. Even in my last e-mail communication with Nutrisystem where I yet again outlined the problem, the reply back from Nutrisystem completely ignored the majority of what I wrote. It looks like if Nutrisystem doesn't say anything about the problem, then it magically doesn't exist somehow.
This shows that Nutrisystem has drastically fallen in terms of focusing on customer needs and flat out refuses to deal ethically with the customer. We sincerely apologize for your experience.